Chatfuel: What It Does, Pricing and Who Should Skip It
Chatfuel builds AI sales and support bots for WhatsApp, Instagram and Facebook Messenger, with CRM sync and an MCP connector.
At a glance
| Fact | Chatfuel |
|---|---|
| Category | AI chatbots and companions |
| Lowest listed price | Business: US$18/month billed yearly (US$216/year) incl. US$20 AI credits |
| Free tier or trial | Free trial on every plan. |
| Pricing checked | 2026-10-18 |
| Owner | Independent company, not owned by this site’s owner |
| Our relationship | Program exists; we haven’t been approved, so this is a plain link |
Who it’s for
Businesses selling through messaging apps.
Who should skip it
Anyone relying on “free” claims: a reviewer found the advertised free Instagram tool wasn’t.
Pricing (checked 2026-10-18)
- Business: US$18/month billed yearly (US$216/year) incl. US$20 AI credits
- Agency S: US$90/month billed yearly
Free tier or trial
Free trial on every plan.
Notable complaints
Trustpilot: 2.5/5 from 16 reviews (checked 2026-10-18). Ratings depend heavily on how actively a company asks for reviews, so we don’t rank by them.
- A reviewer called the “100% free” Instagram offer misleading. Source
- A reviewer said their yearly plan couldn’t be used after six months. Source
Alternatives in Chatbots & companions
- Botpress: Free: $0, 100 conversations
- Botsonic: Starter: $16/month billed annually ($19 monthly), 1,000 messages
- Chatbase: Hobby: $32/month billed yearly ($40 monthly)
- CustomGPT.ai: Standard: $99/month ($89/month billed annually)
Sources
- Chatfuel official site (checked 2026-10-18)
- Chatfuel pricing page (checked 2026-10-18)
- Chatfuel reviews on Trustpilot (checked 2026-10-18)