HeyGen: What It Does, Pricing and Who Should Skip It

Updated 2026-10-23 · Facts checked 2026-10-18 · No hands-on testing, no scores

HeyGen makes videos with AI avatars, including a custom avatar of yourself, plus voice cloning, translation and lip-sync in 30+ languages. It also offers a ChatGPT plugin and an API.

At a glance

FactHeyGen
CategoryAI video tools
Lowest listed priceFree: $0/month (up to 3 videos a month)
Free tier or trialFree plan: up to 3 videos per month, no credit card required.
Pricing checked2026-10-18
OwnerIndependent company, not owned by this site’s owner
Our relationshipProgram exists; we haven’t been approved, so this is a plain link

Visit HeyGen

Who it’s for

Marketers, trainers and creators who want talking-head videos without filming each one.

Who should skip it

Anyone who wants an easy cancellation (a recent reviewer complains about being steered by AI support) or who may exceed the credits included in a plan.

Pricing (checked 2026-10-18)

Free tier or trial

Free plan: up to 3 videos per month, no credit card required.

Notable complaints

Trustpilot: 4.2/5 from 4,614 reviews (checked 2026-10-18). Ratings depend heavily on how actively a company asks for reviews, so we don’t rank by them.

Recurring themes from public reviews, paraphrased. Each is one customer’s account, which we haven’t verified.

Alternatives in Video

Sources

  1. HeyGen official site (checked 2026-10-18)
  2. HeyGen pricing page (checked 2026-10-18)
  3. HeyGen reviews on Trustpilot (checked 2026-10-18)