Make: What It Does, Pricing and Who Should Skip It

Updated 2026-10-18 · Facts checked 2026-10-18 · No hands-on testing, no scores

Make (owned by Celonis) connects apps in visual scenarios to automate workflows, with AI agents and an AI assistant (Maia) to help build them.

At a glance

FactMake
CategoryAI automation and agents
Lowest listed priceFree: 1,000 credits/month
Free tier or trialFree plan with 1,000 credits a month.
Pricing checked2026-10-18
OwnerIndependent company, not owned by this site’s owner
Our relationshipProgram exists; we haven’t been approved, so this is a plain link

Visit Make

Who it’s for

Ops and marketing people automating multi-step workflows between SaaS apps.

Who should skip it

Anyone who wants automation without a learning curve; reviewers found setup complex even with the AI assistant.

Pricing (checked 2026-10-18)

Free tier or trial

Free plan with 1,000 credits a month.

Notable complaints

Trustpilot: 2.7/5 from 172 reviews (checked 2026-10-18). Ratings depend heavily on how actively a company asks for reviews, so we don’t rank by them.

Recurring themes from public reviews, paraphrased. Each is one customer’s account, which we haven’t verified.

Alternatives in Automation & agents

Sources

  1. Make official site (checked 2026-10-18)
  2. Make pricing page (checked 2026-10-18)
  3. Make reviews on Trustpilot (checked 2026-10-18)