Manychat: What It Does, Pricing and Who Should Skip It
Manychat automates replies to comments and DMs on Instagram, Messenger, WhatsApp and TikTok, collects emails and adds AI-written replies.
At a glance
| Fact | Manychat |
|---|---|
| Category | AI chatbots and companions |
| Lowest listed price | Free: $0, 25 active contacts/month |
| Free tier or trial | Free plan, no credit card. |
| Pricing checked | 2026-10-18 |
| Owner | Independent company, not owned by this site’s owner |
| Our relationship | Program exists; we haven’t been approved, so this is a plain link |
Who it’s for
Creators and e-commerce brands growing through Instagram DMs.
Who should skip it
Anyone with many contacts on a tight budget: pricing scales with active contacts.
Pricing (checked 2026-10-18)
- Free: $0, 25 active contacts/month
- Essential: $14/month (250 contacts)
- Pro with AI: from $29/month (2,500 contacts)
- Higher tiers $69 and $139/month
Free tier or trial
Free plan, no credit card.
Notable complaints
Trustpilot: 2.1/5 from 306 reviews (checked 2026-10-18). Ratings depend heavily on how actively a company asks for reviews, so we don’t rank by them.
- A reviewer said keyword automations didn’t fire reliably. Source
- A reviewer said support blamed Google Sheets for a Manychat problem. Source
Alternatives in Chatbots & companions
- Botpress: Free: $0, 100 conversations
- Botsonic: Starter: $16/month billed annually ($19 monthly), 1,000 messages
- Chatbase: Hobby: $32/month billed yearly ($40 monthly)
- Chatfuel: Business: US$18/month billed yearly (US$216/year) incl. US$20 AI credits
Sources
- Manychat official site (checked 2026-10-18)
- Manychat pricing page (checked 2026-10-18)
- Manychat reviews on Trustpilot (checked 2026-10-18)